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Testimonials From Our Truly Nolen Franchise Owners


chris christensen

"If you need support, the franchisor will fall over themselves to make sure they get it to you. Personal support and encouragement, as well as coaching, is ever present, be it the monthly franchise conference calls, monthly update production and growth in franchises, or a personal visit/call. You will get more support material and paperwork than you will use, and you will use most of it as you get better at your pest management craft. These are the nicest, most earnest, and passionate people you will ever work with. My Truly Nolen experience has been absolutely terrific!"

- Dr. Chris Christensen, Franchise 305, Lexington, KY


matt christensen

"It has been a wonderful experience as a franchisee of Truly Nolen. They have a wealth of experience and knowledge at your fingertips and will bend over backwards to provide you with whatever is needed to get the job done. They are able to provide not only knowledge, but have a vast amount of resources to help you start your business and move forward in a professional manner to become successful."

- Matt Christensen, Franchise 305, Lexington, KY


vic hainline

"It’s very difficult for small pest control operators to keep current with all of the changes and opportunities in the pest control industry. Partnering with Truly Nolen allows me to focus on my operation while having a world class company support me with the marketing, research and industry know how necessary to compete in today's ever changing marketplace."

- Vic Hainline, Franchise 313, Charleston, SC


jeff manheimer

"Although our family-owned business has been operating successfully for over 30 years, I was looking for a way to improve services for our current and future customers. Teaming up with Truly Nolen was simply the best move we could have made. Teaming up with Truly Nolen has provided many opportunities and benefits.  With all the research and development behind their success, it was obvious it would help our customers as well. The programs and systems implemented by Scott Nolen and his experienced staff show their concern for resolving customer issues. Adding value to lives they touch is not just a motto for the company, but a way of doing business. I appreciate their support and guidance in every facet of our business."

- Jeff Manheimer, Franchise 313, Charleston, SC


chris mehalic

"Our decision to partner with Truly Nolen almost two years ago has proven beneficial. We needed a national brand with a reputation for quality and a support team that would advise and empower us as we embarked on an aggressive multi-year growth plan. We've appreciated the alliance and are proud to be members of the Truly Nolen family."

- Chris Mehalic, Franchise 329, Charlotte, NC


nick negen

"The community loves getting to meet the face of the local Truly Nolen brand. Local events are a fun way to raise brand awareness! We find every local event we can possibly get into. Parades are fun because the kids absolutely love the mouse cars! Community involvement is a huge part of your success."

- Nick Negen, Franchise 339, Abilene & Lubbock, TX


dave phelps

"We originally bought into the franchise because we loved the mouse car. We knew that it would stand out in our communities and get us the exposure that we couldn't possibly get otherwise in our current vehicles. We jumped on the opportunity to join Truly Nolen and purchased a car immediately. The response was phenomenal. We were constantly being approached for photos everywhere we went.  It caught everyone’s attention from police officers and firefighters to families out shopping.  Many new customers would tell me they loved seeing our 'cars' all over town. I didn't have the heart to tell them that we had only one. The mouse car is an integral part to our growth and we're so pleased that we made the decision to be part of Team Truly!"

- Dave Phelps, Franchise 360, Atlanta, GA


james hegler

"Being part of the Truly Nolen franchise family has proven to be invaluable over the years. My background was not in the pest control industry prior to purchasing my franchise, however the constant support system between the franchise department and our fellow franchise owners has helped to make us successful. This industry has shown me that even during uncertain economic times we have continued to maintain consistent growth as a business."

- James Hegler, Franchise 325, Tallahassee, FL


joanne reinwald

"I worked for Truly Nolen for two years before I literally risked everything and purchased my Canadian franchise. Before purchasing, I sought advice from my step-father about being a female pest control company owner in a male dominated industry and his response was "go get 'em tiger".  I later found out that all I needed was a passion to be successful and Truly Nolen would provide everything else. The support from not only the franchisor, but also the other franchisees, was never ending. It is one big family that makes sure everyone's needs are taken care of and I feel truly blessed to belong to this organization. By focusing on your customers and providing unsurpassed quality service, success will naturally follow. When asked when I will retire, I respond, "not now, I am having too much fun!"

- Joanne Reinwald, Franchise 501, Grey-Bruce Counties, ON


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